WH Wynn HousingSouthern California buyer resource

南加州買方入住指南

水電瓦斯開通指南

給 escrow 後段與準備交屋的買方：如何判斷新增帳戶或移轉帳戶，如何準備 SoCalGas、Southern California Edison 與 MeterNet 的申請資料。

Southern California Buyer Guide

Utility Setup Guide

For buyers near closing: how to decide between starting or transferring service, and what to prepare for SoCalGas, Southern California Edison, and MeterNet.

1. 先確認服務區不是每個城市都由同一家公司服務。先用官方服務區或帳戶入口確認地址。
2. 用交屋日排日期買方通常以 county recording / closing 附近作為開通或移轉時間點。
3. 個資只在官網填SSN、ID、帳號資料只透過官方網址輸入，不透過 email 或陌生連結傳送。
1. Confirm service areaNot every city uses the same utility. Verify the property address through official utility pages.
2. Schedule around closingBuyers usually use county recording or closing as the target service date.
3. Use official sites onlyEnter SSN, ID, and account details only through official utility websites, not email links.
!

安全提醒

公用事業申請會要求敏感資料。請只從 socalgas.com、myaccount.socalgas.com、sce.com 這類官方網址進入。不要把 SSN、駕照、帳號或付款資料寄到 email、簡訊或第三方表單。

Safety note

Utility applications may ask for sensitive information. Use only official domains such as socalgas.com, myaccount.socalgas.com, and sce.com. Do not send SSN, driver's license, account, or payment information by email, text, or third-party forms.

一步一步：從哪裡開始

Step by step: where to start

以下每張截圖上方都有官方網址。正式申請時，請自己在瀏覽器輸入網址或從官方首頁進入，不要點陌生 email 或簡訊連結。

Each screenshot includes the official URL. When applying, type the URL yourself or start from the official homepage. Do not use unknown email or text links.

SoCalGas Services page with Start Service, Transfer Service, and Stop Service options plus URL bar. http://www.socalgas.com

SoCalGas

  1. 到 http://www.socalgas.com，從首頁或上方選單進入 Services。
  2. 在 Services 頁找到 Need to start, transfer, or stop service?。
  3. 新買方第一次建立瓦斯帳戶，點 Start Service。
  4. 你已是 SoCalGas 客戶、要把舊地址移到新家，點 Transfer Service。
  5. 準備新家地址、服務開始日期、聯絡資訊、SSN；若沒有 SSN 或需要協助，官方頁面提供電話協助。
  6. 送出後保存 confirmation number / email。若需要技師進入家中開通，請安排 gate code、鑰匙與安全進入方式。

SoCalGas

  1. Go to http://www.socalgas.com, then open Services.
  2. Find Need to start, transfer, or stop service?.
  3. For a new gas account at the purchased home, choose Start Service.
  4. If you already have SoCalGas and are moving service from another address, choose Transfer Service.
  5. Prepare the new address, start date, contact details, and SSN. Use the official help phone if you cannot provide SSN or need assistance.
  6. Save the confirmation number or email. If a technician must enter the home, prepare gate code, key access, and safe entry instructions.
SCE Start Stop or Move Service page with Turn On, Turn Off, Transfer Service, and URL bar. http://www.sce.com

SCE

  1. 到 http://www.sce.com，進入 Start, Stop or Move Service。
  2. 頁面會列出需要準備 Driver's License / ID 與 Social Security Number。
  3. 第一次在新家開電，點 Start Service 或 Turn On Service。
  4. 現有 SCE 客戶搬到新地址，點 Transfer Service。
  5. 選服務日期。SCE FAQ 說明 start / stop / move 日期最多可提前 30 天安排，不能選過去日期。
  6. 通常不需要在場。若 meter 無法遠端開通，提供 gate code、未上鎖的 gate、電話等進入指示，並把寵物帶進室內。

SCE

  1. Go to http://www.sce.com, then open Start, Stop or Move Service.
  2. The page lists Driver's License / ID and Social Security Number as items to prepare.
  3. For first-time electric service at the purchased home, choose Start Service or Turn On Service.
  4. If you are an existing SCE customer moving to a new address, choose Transfer Service.
  5. Choose the service date. SCE says start, stop, or move dates can be scheduled up to 30 days in advance, and past dates cannot be selected.
  6. You usually do not need to be present. If remote activation is not possible, provide gate code, unlocked gate, phone access, and keep pets indoors.
MeterNet FAQ page explaining how new homeowners and tenants establish an account, with URL bar. https://meternetusa.com

MeterNet

  1. 先確認 HOA / 社區是否使用 MeterNet。MeterNet 多半是社區水費或 submeter billing，不一定每棟房子都有。
  2. 到 meternetusa.com，點 Residents 或右上角 Login。
  3. 如果你是 new homeowner，官方 FAQ 說明要完成並提交 Account Setup Form。
  4. 如果你是 tenant，官方 FAQ 說明要請 homeowner 或 property manager 提交 Duplicate Statement Form。
  5. 要建立 online portal，官方 FAQ 說明需要 account number，加上 meter number、電話或 email 其中之一。
  6. 如果 escrow/HOA 還沒給 account number，先聯絡 HOA management 或 MeterNet customer service，不要猜帳號。

MeterNet

  1. First confirm whether the HOA or community uses MeterNet. It is often community water or submeter billing, not universal service for every home.
  2. Go to meternetusa.com, then choose Residents or Login.
  3. If you are a new homeowner, MeterNet's FAQ says to complete and submit the Account Setup Form.
  4. If you are a tenant, MeterNet's FAQ says the homeowner or property manager should submit the Duplicate Statement Form.
  5. To create the online portal account, MeterNet's FAQ says you need the account number plus one of meter number, phone, or email on file.
  6. If escrow or HOA has not provided the account number yet, contact HOA management or MeterNet customer service. Do not guess account details.

先判斷：新增、移轉，還是停止服務

First decide: start, transfer, or stop service

買房客戶最常用的是 Start Service 或 Transfer Service。Stop Service 通常是你搬出舊住址時使用。

Most buyers use Start Service or Transfer Service. Stop Service is usually for the address you are leaving.

Start Service

你是新客戶，或要在新地址建立新的服務帳戶。

  • 剛買房、第一次用該公司服務
  • 已有舊帳戶，但新地址要用新的 billing/account
  • 需要輸入新服務地址與開始日期

Start Service

You are a new customer, or you need a new service account at the property.

  • First time using that utility
  • Existing customer but new address needs a separate bill/account
  • Requires the new service address and start date

Transfer Service

你已經是該公司的客戶，要把服務從舊地址移到新地址。

  • 舊住址與新住址都在同一家公司的服務區
  • 同時安排舊地址停止與新地址開始
  • 適合搬家銜接帳戶

Transfer Service

You already have service with the utility and are moving to another address in its territory.

  • Both addresses are in the same utility territory
  • Coordinates stop at old address and start at new address
  • Best for move continuity

Stop Service

你要停止舊地址服務，或搬離不再使用的地址。

  • 賣掉舊房或搬出租屋
  • 確認最後帳單寄送地址
  • 不要太早停，避免搬家前沒電或沒瓦斯

Stop Service

You need to disconnect service at the address you are leaving.

  • Selling a prior home or leaving a rental
  • Confirm where the final bill should go
  • Do not stop too early before move-out

官方入口畫面

Official entry screens

以下截圖只用來協助辨識入口。正式申請請以官方頁面當下顯示為準。

These screenshots help identify the official entry points. Follow the live official pages when applying.

SoCalGas homepage with URL bar.
SoCalGas 官方首頁。建議從這裡進入 Services，避免錯進廣告或仿冒頁。
SoCalGas official homepage. Start here, then open Services to avoid ads or imitation pages.
SoCalGas Services page with URL bar and Start, Transfer, Stop options.
SoCalGas Services 頁面會看到 Start Service、Moving / Transfer Service、Stop Service 三個入口。
The SoCalGas Services page shows Start Service, Moving / Transfer Service, and Stop Service.
SCE Start Stop or Move Service page with URL bar and service options.
SCE Move Center 頁面列出 ID/SSN 準備資料，以及 Start、Stop、Transfer 的入口。
SCE Move Center lists ID/SSN preparation plus Start, Stop, and Transfer options.
SCE help center page for starting service at a new address, with URL bar.
SCE Help Center 補充說明新地址開通流程、日期選擇與身分驗證注意事項。
SCE Help Center adds details for new-address start service, date selection, and verification.
MeterNet Residents page with URL bar and resident resources.
MeterNet Residents 頁面提供 Login、FAQ、Contact、Payment Options 等住戶資源。
MeterNet Residents provides Login, FAQs, Contact, Payment Options, and resident resources.
MeterNet FAQ page for creating an online portal account with URL bar.
MeterNet portal 建立帳戶時，需要 account number，並搭配 meter number、電話或 email 其中之一。
MeterNet portal registration requires the account number plus one of meter number, phone, or email on file.

SoCalGas 天然瓦斯

SoCalGas natural gas

適用於 SoCalGas 服務區內、已有瓦斯 meter 的住宅。沒有 meter 時要先走 residential gas service 申請。

For homes in the SoCalGas service area with a gas meter installed. If there is no meter, request residential gas service first.

新增帳戶

Start service

適合新客戶，或需要在新地址建立瓦斯服務。

For new customers or a new gas account at the property.

SoCalGas
  1. 1進入 Start Service從 SoCalGas Services 或 Moving 頁面進入官方 My Account start-service 流程。
  2. 2準備資料服務地址、開始日期、聯絡方式、SSN。SoCalGas 表示會透過 Experian 驗證身分。
  3. 3確認 meter新地址必須在服務區且已安裝 meter。若沒有 meter，需要另送 residential gas service request。
  4. 4留意費用官方 FAQ 說明一次性 $25 service fee 會加到第一張帳單。
  1. 1Open Start ServiceUse the official SoCalGas Services or Moving page to enter the My Account start-service flow.
  2. 2Prepare informationService address, start date, contact information, and SSN. SoCalGas says it validates identity through Experian.
  3. 3Confirm meterThe address must be in the service area and have a meter installed. If not, submit a residential gas service request.
  4. 4Watch the feeThe official FAQ says a one-time $25 service fee is added to the first bill.

移轉帳戶

Transfer service

適合已是 SoCalGas 客戶，並搬到 SoCalGas 服務區內的新地址。

For existing SoCalGas customers moving to another address in the SoCalGas service area.

Transfer
  1. 1選 Transfer Service用舊帳戶登入或查找帳戶，依指示輸入新地址與日期。
  2. 2確認新地址條件新地址仍須在服務區，且必須有 meter。
  3. 3安排進入權限SoCalGas 說明新地址開通時，技師可能需要進入住宅。
  4. 4費用一致官方 FAQ 同樣列出一次性 $25 service fee。
  1. 1Select Transfer ServiceUse your current account or account lookup and enter the new address and service date.
  2. 2Confirm address conditionsThe new address must still be in the service area and have a meter installed.
  3. 3Plan accessSoCalGas notes a technician may need to enter the residence to turn on gas at the new address.
  4. 4Fee is similarThe official FAQ also lists a one-time $25 service fee.
SoCalGas Services SoCalGas Moving Start Service Transfer Service

Southern California Edison 電力

Southern California Edison electricity

SCE 的 Move Center 同一頁提供 Turn On、Turn Off、Transfer 與服務區查詢。

SCE's Move Center provides Turn On, Turn Off, Transfer, and service-area lookup from one entry page.

新增電力服務

Start electric service

適合第一次在新地址申請 SCE 電力服務。

For starting SCE electric service at a new address.

SCE
  1. 1準備 ID 與 SSNSCE Move Center 列出 Driver's License / ID 與 Social Security Number。
  2. 2選 Residential在 Move Service 頁面選 Residential，再選 Start Service。
  3. 3選日期SCE FAQ 說明 start、stop、move request 可最多提前 30 天選日期，不能選過去日期。
  4. 4留意驗證若被要求補驗證文件，SCE 要求 5 個工作天內透過官方上傳入口提交兩項文件，審核約 1-2 個工作天。
  1. 1Prepare ID and SSNSCE's Move Center lists Driver's License / ID and Social Security Number.
  2. 2Select ResidentialOn the Move Service page, select Residential, then Start Service.
  3. 3Pick the dateSCE says start, stop, or move requests can be scheduled up to 30 days in advance, and prior dates cannot be selected.
  4. 4Watch verificationIf verification documents are requested, SCE asks for two documents through its official upload portal within 5 business days. Review may take 1-2 business days.

移轉電力服務

Transfer electric service

適合現有 SCE 客戶搬到 SCE 服務區內的新住址。

For current SCE customers moving to another home inside SCE territory.

Transfer
  1. 1選 Transfer ServiceSCE Help Center 說明現有客戶搬到 SCE 服務區內新住址時，選 Residential 後選 Transfer Service。
  2. 2已有 move-out 時SCE FAQ 提到，如果已經安排 move out，可以使用 Start Service。
  3. 3通常不用在場SCE 會嘗試在下午 5 點前遠端開啟 meter；若遠端不行，需提供 gate code、開鎖或電話等進入指示。
  4. 4保持安全進入若技師需要到場，SCE 提醒把寵物帶進室內，確保技師可安全接近 meter。
  1. 1Select Transfer ServiceSCE Help Center says current customers moving within SCE territory should select Residential, then Transfer Service.
  2. 2If move-out is already scheduledSCE notes that if you already have a move out scheduled, you can use Start Service.
  3. 3You usually do not need to be presentSCE will attempt remote meter activation by 5PM. If remote activation is not possible, provide access instructions such as gate codes, unlocked gates, or a phone number.
  4. 4Keep access safeIf a technician must visit, SCE asks customers to bring pets indoors so the meter can be reached safely.
SCE Move Center Start service FAQ Transfer service FAQ Service date FAQ Technician access FAQ

MeterNet 社區水費 / submeter 帳戶

MeterNet community water / submeter account

MeterNet 不一定是每戶都會用到。通常是 HOA、condo、townhome 或公寓社區使用的 submeter billing。請先看 escrow、HOA welcome packet 或物業管理公司資料。

MeterNet is not universal for every home. It is commonly used by HOA, condo, townhome, or apartment communities for submeter billing. Check escrow, HOA welcome packet, or property management instructions first.

新屋主設定帳戶

New homeowner setup

官方 FAQ 說明 new homeowner 需要完成並提交 Account Setup Form。

MeterNet's FAQ says a new homeowner should complete and submit the Account Setup Form.

MeterNet
  1. 1確認社區是否使用 MeterNet從 HOA 文件、seller disclosure、escrow welcome packet 或管理公司確認。
  2. 2進入 Residents / FAQ到 meternetusa.com，查看 Residents 或 FAQ/Support。
  3. 3提交 Account Setup Form新屋主依官方 FAQ 完成 Account Setup Form。若表格需要 HOA/manager 資料，先向管理公司確認。
  4. 4建立 portal拿到 account number 後，可用 account number 加 meter number、電話或 email 其中之一建立線上帳戶。
  5. 5設定付款MeterNet Residents 頁列出 ACH autopay、郵寄支票、線上 credit card/eCheck 等付款方式。
  1. 1Confirm the community uses MeterNetCheck HOA documents, seller disclosures, escrow welcome packet, or property management.
  2. 2Open Residents / FAQGo to meternetusa.com and review Residents or FAQ/Support.
  3. 3Submit Account Setup FormNew homeowners should complete the Account Setup Form. If it asks for HOA or manager details, confirm with management first.
  4. 4Create the portal accountAfter receiving the account number, register using account number plus meter number, phone, or email on file.
  5. 5Set payment methodMeterNet Residents lists ACH autopay, mailed check, online credit card/eCheck, and other payment options.

租客或住戶名稱變更

Tenant or resident name changes

若是 tenant，官方 FAQ 指向 homeowner/property manager 提交 Duplicate Statement Form。

For tenants, MeterNet's FAQ points to the homeowner or property manager submitting the Duplicate Statement Form.

HOA
  1. 1不要自己亂開新帳戶若房屋在 HOA 或出租管理下，先問管理公司帳戶應由誰建立。
  2. 2Duplicate Statement Form官方 FAQ 說明 tenant 要加入帳戶時，由 homeowner 或 property manager 提交表格。
  3. 3Move in / move out若涉及前住戶 final bill 或搬入日期，使用 move-in / move-out 資料讓管理端更新。
  4. 4保存第一張帳單第一張帳單通常會有 account number 或 payment portal 需要的資訊。
  1. 1Do not open a random new accountIf the home is under HOA or rental management, ask management who should initiate the account.
  2. 2Duplicate Statement FormMeterNet's FAQ says the homeowner or property manager submits this form to add a tenant.
  3. 3Move in / move outIf there is a prior resident final bill or move-in date, have management update the move-in / move-out information.
  4. 4Save the first billThe first bill usually includes the account number or portal information needed for online setup.
MeterNet Home MeterNet Residents Establish account FAQ Online portal FAQ Payment options

買方時間表

Buyer timeline

實際日期以 escrow、貸款、賣方交屋安排和你搬家日期為準。

Actual timing depends on escrow, loan, seller possession, and your move-in date.

關單前 7-14 天
  • 確認新家地址屬於 SoCalGas 和 SCE 服務區。
  • 準備姓名、聯絡方式、ID/SSN、服務開始日期。
  • 若還不確定 recording 日期，先不要選太早。
預計 recording 前
  • 線上送出 Start 或 Transfer request。
  • 確認 email confirmation、service date、account 或 confirmation number。
  • 若需要技師進入，安排 gate code、開鎖、寵物與聯絡電話。
交屋當天
  • 確認電力、瓦斯是否已可用。
  • 瓦斯設備、熱水器、爐具若無法使用，先依官方安全流程聯絡 utility。
  • 若聞到瓦斯味，立刻離開現場並從安全位置聯絡 SoCalGas。
入住後第一週
  • 建立線上帳戶、設定 autopay 或紙本帳單偏好。
  • 保存 account number、confirmation email、first bill。
  • 若舊地址也在你名下，確認 Stop Service 是否完成。
7-14 days before closing
  • Confirm the new address is in SoCalGas and SCE service territory.
  • Prepare name, contact information, ID/SSN, and service start date.
  • If recording timing is uncertain, do not select a date too early.
Before expected recording
  • Submit the online Start or Transfer request.
  • Save the confirmation email, service date, and account or confirmation number.
  • If technician access may be needed, prepare gate code, unlocked access, pets, and contact phone number.
Closing day
  • Confirm electricity and gas are available.
  • If gas appliances, water heater, or stove are not working, contact the utility through official safety channels.
  • If you smell natural gas, leave immediately and call SoCalGas from a safe location.
First week after move-in
  • Create online utility accounts and set autopay or paperless preferences.
  • Save account number, confirmation email, and first bill.
  • If you controlled a prior address, confirm Stop Service is complete.

不確定要選哪個入口？

把你的新地址、舊地址是否仍需服務、預計 recording / 搬家日期傳給 Wynn，我可以幫你判斷應該看 Start、Transfer 還是 Stop。

Not sure which option to use?

Send Wynn the new address, whether the old address still needs service, and your expected recording or move-in date. I can help you decide Start, Transfer, or Stop.

Email Wynn